consumer duty

guidance for intermediaries

 

ONLY FOR USE BY MORTGAGE INTERMEDIARIES 

Our approach

Our approach to meeting the Products & Services Outcome and Price & Value Outcome – Product information for distributors of our Mortgage Product


To fulfil our responsibilities as the Manufacturer under PRIN 2A.4.15R and PRIN 2A.3.12 R (2) product information sheets have been provided to enable you to comply with your responsibilities as a Distributor under the Consumer Duty requirements.
 
There are four product information sheets covering our residential mortgage range:

  • First Time Buyers
  • Purchasers
  • Re-mortgaging
  • Product Transfer/Switching

This information is intended for intermediary/distributor use only and should not be provided to customers.

 

standard residential mortgages

Important information for distibutors of our standard residential mortgage products

 

flexible mortages

Important information for distibutors of our flexible mortgage products