consumer duty
guidance for intermediaries
ONLY FOR USE BY MORTGAGE INTERMEDIARIES
Our approach
Our approach to meeting the Products & Services Outcome and Price & Value Outcome – Product information for distributors of our Mortgage Product
To fulfil our responsibilities as the Manufacturer under PRIN 2A.4.15R and PRIN 2A.3.12 R (2) product information sheets have been provided to enable you to comply with your responsibilities as a Distributor under the Consumer Duty requirements.
There are four product information sheets covering our residential mortgage range:
- First Time Buyers
- Purchasers
- Re-mortgaging
- Product Transfer/Switching
This information is intended for intermediary/distributor use only and should not be provided to customers.