HOW DO I UPDATE THE COUTTS APP ON AN ANDROID DEVICE?

AUTOMATIC UPDATES:

  • To update all Android apps automatically: (1) Open the Google Play Store app. (2) At the top right, tap the profile icon. (3) Tap Settings > Network preferences > Auto-update apps.
  • To update only Coutts Android app automatically: (1) Open the Google Play Store app. (2) At the top right, tap the profile icon. (3) Tap Manage apps and device. (4) Tap Manage, then find the app that you want to update automatically. (5) To open the app's 'Details' page, tap the app. (6) On the app's 'Details' page tap More. (7) Turn on Enable auto-update
  • (see latest Google Play instructions from: How to update the Play Store and apps on Android)

MANUAL UPDATES:

1) Open the Google Play Store app. (2) At the top right, tap the profile icon. (3) Tap Manage apps and device. Apps with an update are labelled 'Update available'. (4) Tap Update. (see latest Google Play instructions from: How to update the Play Store and apps on Android)

 

FORCED UPDATES:

When we release critical changes to the Coutts App we will prompt any clients that they need to update the App (if the App hasn't automatically updated in the background).