WE'RE UPDATING OUR ONLINE SERVICES
WE'RE UPDATING OUR ONLINE SERVICES
To ensure we’re continually improving the service you receive, in 2024 we’ll be updating your online banking platform.
We know how important it is that your online banking services remain uninterrupted and want to reassure you that this update will be as seamless as possible.
WHAT YOU CAN DO TO PREPARE
We’ll be back in touch just before your switch, to help make sure you’re all set. But there are a few things that you can do now to get ready.
- Save any essential documents you wish to keep, including those from closed accounts that are currently kept in your secure messaging account.
- For security reasons, and to benefit from the new services available, you’ll need the most up-to-date operating system on your device.
- If you’re unable to update your software your device will no longer be compatible. To discuss your options please contact the Coutts Digital helpdesk on +44(0)207 770 0000.
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